24 Hour Call-Out Service
In the event of a lift breakdown our dedicated 24 hour 365-day call out operators are on hand to receive reports of lift breakdowns and dispatch an engineer. Our 24 hour call-out service operates all year round, responding to breakdowns within 4 hours or as fast as 60 minutes for passenger entrapment.

24/7 Emergency Call-Out Service

Your Safety and Comfort, Our Priority - Anytime, Anywhere

At Emerald Elevators, we understand that lift malfunctions and passenger entrapments are not just inconveniences; they are urgent safety concerns. That's why we are committed to offering a responsive and efficient 24/7 emergency call-out service. Our dedicated team is always ready to ensure your lift is safe and operational, no matter the time or day.

Immediate Response to Lift Breakdowns

Lift breakdowns can occur at the most unexpected times, but our service is designed to be predictably reliable. Whether it’s a minor glitch or a significant technical issue, our team of certified technicians is equipped to handle all types of lift breakdowns and issues. We prioritise rapid response to minimise downtime and ensure the smooth operation of your lifts, escalators and stairlifts.

Key Features:

  • 24/7 Availability: Our engineers are on standby round the clock, including weekends and holidays.
  • Fast Response Time: We aim to be on-site within 4 hours or 60 minutes for passenger entrapment.
  • Expert Diagnosis: Our technicians use the latest diagnostic tools to quickly identify and resolve issues.

Why Choose Emerald Elevators?

  • Experienced Professionals: Our team comprises experienced and skilled engineers who have extensive knowledge of the lift industry that has been obtained by our staff over the last 30 years.
  • Comprehensive Service: From regular maintenance to emergency repairs, we cover all aspects of lift servicing and repairs.
  • Customer-Centric Approach: We believe in clear communication, customer satisfaction, and prioritising the needs of our clients.

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Find out how we can help out today!

Please get in touch via our website to arrange a free consultation and find out how Emerald Elevators can add value to your business and help keep you moving!


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